Medellín, Handled.

Whatever Brings You to Medellín, We Handle It

Six ways we make the city easy.

🏥

Medical Tourism

Surgery, dental, IVF & wellness planning
Clinic vetting & second opinions
Bilingual interpreter at appointments
Pre-op logistics, post-op recovery stays
Airport-to-clinic transport, pharmacy runs

💍

Weddings & Events

Destination wedding planners & venues
Group transport, block bookings, translators
Bachelor / bachelorette fixers
Concerts, sports, conferences, retreats
On-the-ground point of contact for guests

🌄

Vacations & Visits

Curated itineraries beyond the obvious stops
Private drivers & vetted day-trip guides
Restaurant bookings locals actually want
Guaranteed entry to hard-to-book venues
24/7 text line while you're in town

📋

Relocation

Visas: V, M, R - picked for your situation
Cédula (ID) processing, DIAN registration
Banking, Nequi, lease review & negotiation
Neighborhood picks, schools, movers
First-90-days settle-in checklist

🚗

Transport & Logistics

Airport pickups & dropoffs
Trusted driver network, one contact
Day trips: Guatapé, Jardín, Santa Fe
Group and VIP transfers
City navigation & Metro briefing

☕

Daily Life (Residents)

Doctor, dentist, specialist coordination
Spanish tutors, trusted handymen, cleaners
Grocery delivery & personal shopping
Social intros & invitation-only events
24/7 check-ins if you ever need a local fast

How It Works

Three simple steps. Real people, real help.

Reach Out

Give us a call, or send us a message on WhatsApp and we answer instantly. Tell us what you need, we're here to help.

We Guide You

We give you honest answers, trusted referrals, and clear next steps. Need us to go further? Just say the word - we're happy to get hands-on.

You Enjoy Medellín

You focus on the reason you came - the surgery, the wedding, the trip, the move. We handle the rest, and we're always a message away.

Meet the Team

Two founders. One Canadian who moved and stayed, one paisa who has never left. Between us, we know the city from every angle.

Santiago Santos

🇨🇴 Medellín local

Born and raised in Medellín, Santiago brings deep local knowledge you can't Google. He knows the best neighborhoods, the people worth knowing, and the recommendations that reflect how the city actually works.

Mike Chartrand

🇨🇦 Canadian · 10+ years in Medellín

Originally from Canada, Mike has called Medellín home for over a decade. He arrived knowing nobody, figured it out the hard way, and now helps travelers, patients, and new arrivals skip the painful parts. When you sign on, we're the people you're talking to.

Our Promise to You

We're new — and that means we're hungry to earn your trust, not assume it.

🤝

Honest or Nothing

If we can't help with something, we say so upfront — no runaround, no upsell.

⏱️

Response Within 4 Hours

Every message answered same day. Emergencies answered in minutes, not hours.

💸

30-Day Money Back

Not satisfied in the first 30 days? We'll refund your membership — no questions asked.

Simple, Transparent Pricing

One membership. Real support. No surprises.

Membership

$49/month(no contract)

USD, around $200k pesos

Live support and our full vetted referral network, on call as much as you need. Especially in emergencies.

Direct WhatsApp access to us, day or night
Fast responses, instant in emergencies
Unlimited referrals to our vetted network: doctors, clinics, lawyers, real estate, drivers, translators, event vendors
Expert guidance on visas, banking, healthcare, housing, admin
Neighborhood advice and local recommendations
Real people who know the city inside out
Unlimited access to the AI chatbot, try it now

Request a Free Consult

White Glove

Custom

Priced per request, available to all members

When you need us there in person, we show up. Scoped and quoted for exactly what you need.

Airport pickup and recovery transport
Sitting with you at medical consults and translating
Wedding venue booking and vendor coordination
Custom city tours and weekend itineraries
Furnished rental sourcing and viewings
Government paperwork and office visits
Lease negotiation
Driving you to appointments

Tell Us What You Need

💡 Think of it as having a trusted friend in the city who speaks both languages, knows exactly who to call, and is happy to roll up their sleeves when you need it.

Common Questions

The questions we get asked most, from medical tourists, event travelers, vacationers, and movers.

Do I need a visa to come to Colombia?

For most US, Canadian, UK, and EU passport holders, no visa is required for visits up to 90 days (extendable to 180). You get a tourist stamp on arrival. For stays longer than 180 days per year, or for residency, you'll need a visa: V (temporary, non-immigrant), M (migrant), or R (resident). We help you pick the right one and guide the full process, or connect you with a trusted immigration lawyer.

How good is healthcare in Medellín?

World-class. Medellín is a major medical-tourism destination for surgery, dental, IVF, and wellness care, with top hospitals and highly trained specialists, many of whom speak English. Procedures typically run a fraction of US prices. For residents, private prepagada plans (Colsanitas, Sura, Coomeva) start around $150–300 USD/month depending on age; once you've a cédula you also qualify for EPS at roughly $80–120/month. We help you compare options, vet clinics, and coordinate interpreters.

Is Medellín safe?

Medellín has transformed dramatically. Neighborhoods like El Poblado, Laureles, Envigado, and Sabaneta are safe and walkable, day and night. Like any major city, common-sense precautions apply: no dar papaya. We brief you on what to watch for, where to stay, and we're available 24/7 if you ever need a local fast. Read our full Is Medellín Safe? breakdown.

What if I don't speak Spanish?

That's exactly why we exist. You can get by with basic Spanish and translation apps, but having someone who speaks both languages makes everything easier - doctor visits, government offices, lease negotiations, even restaurant recommendations. We'll also connect you with an excellent local Spanish teacher so you can start building confidence from day one. Our members never have to face a language barrier alone.

What does a trip, a surgery, or a move actually cost?

Depends why you're here. A week-long vacation with driver, reservations, and day trips typically runs $1,200–2,500 USD all-in. A dental-implant or plastic-surgery package often lands at 30–60 percent of US prices. A comfortable monthly residential budget is $1,500–2,500 USD all-in, with furnished apartments at $500–1,200/month and restaurants at $5–15 per meal. Our cost of living breakdown covers long-stay numbers; ask for a custom estimate for short visits or medical trips.

What are white glove services?

Your membership includes direct access to us for guidance and referrals. When you need us to go further, sitting with you at a medical consult and translating, coordinating a wedding or event, planning a custom itinerary, sourcing a furnished rental, handling government paperwork, driving you to appointments, that's our white glove service. It's priced per request and available anytime, whether you're here for surgery, a wedding, a vacation, or a move.